Privacy Policy

Effective Date: 2026

First Response Systems ("FRS") respects your privacy.

Information We Collect

• Phone numbers involved in missed calls
• Business contact information
• SMS interaction data (e.g., URGENT, STOP)

How We Use Information

Information is used solely to provide missed-call notifications and SMS services to subscribed businesses.

Data Sharing

FRS uses third-party service providers including Twilio to deliver SMS and voice services. We do not sell or distribute personal data.

Data Retention

Call and SMS metadata may be stored for service operation purposes. Data is not used for marketing.

Opt-Out

SMS recipients may reply STOP at any time to unsubscribe from further notifications.

Security

Reasonable measures are taken to secure stored data. However, no system can guarantee absolute security.

Contact

For privacy concerns:
Darcy – First Response Systems
506-804-8844
firstresponsesystems.ca

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